Privacy Policy

Last updated: May 19, 2026

M Squared Digital Agency ("Company," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website at msquareddigitalagency.com or submit any form on our site.

1. Information We Collect

We collect information you voluntarily provide when you fill out a contact form, request a strategy call, or apply for any of our offers. This includes:

• Full name
• Business name and industry
• Email address
• Phone number (including mobile number)
• Service area or location
• Budget and service interests
• Any other details you include in a message or form field

We also automatically collect certain technical information when you visit our site, such as IP address, browser type, pages visited, and time spent on pages. This data is collected through cookies and standard web analytics tools.

2. How We Use Your Information

We use the information you provide to:

• Respond to your inquiry and follow up on your request
• Schedule and conduct strategy calls or consultations
• Send service proposals and project updates
• Communicate with you about your account or project
• Send text messages and calls if you have opted in (see SMS section below)
• Improve our website and services

3. Information Sharing

We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share your information only in the following limited circumstances:

• Service providers: We use tools like GoHighLevel (CRM), Google Analytics, Meta Pixel, and Calendly to operate our business. These platforms process data on our behalf under their own privacy policies.
• Legal requirements: If required by law, court order, or to protect the rights and safety of our company or others.
• Business transfer: In the event of a merger or acquisition, your information may be transferred as part of that transaction.

4. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Contact form submissions and lead records are typically retained for up to 3 years. You may request deletion of your data at any time.

5. Cookies

Our website uses cookies to analyze traffic and improve user experience. We use Google Analytics and Meta Pixel, which set cookies on your device. You can disable cookies through your browser settings, though this may affect site functionality.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Opt out of marketing communications at any time
• Opt out of SMS messages by replying STOP

To exercise any of these rights, contact us at william@m2squareddigital.com.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

8. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

9. Third-Party Links

Our website may contain links to third-party sites (such as Calendly, Facebook, or LinkedIn). We are not responsible for the privacy practices of those sites and encourage you to review their policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us:

• Email: william@m2squareddigital.com
• Phone: (985) 400-8705
• Website: msquareddigitalagency.com